Shipping policy

• Corals (up to 8 per box) are packaged in poly boxes with a 40 hour heat pack (Unless unusually high temperatures are forecast) and sent via Royal Mail Special Delivery Guaranteed by 1pm the next day. All orders are packaged and sent on Mon, Tues and Wed only for arrival the following day. This helps to avoid potential weekend shipping delays.

Orders will not be shipped until a date is agreed by both parties via email.

We do not deliver to Northern Ireland, Guernsey or the Scottish Highlands & Islands

Prime Corals Acclimation Guide

Please Read!

1. Inspect your corals! Upon receipt of your delivery, open the outer packaging and inspect each coral while still in the bag/container. If the unthinkable has happened and your animal has not survived transit, please refer to the Returns and Refunds (DOA) policy immediately. If the coral is healthy continue to number 2.

2. Lights out! Switch off your tank lights to allow the new arrivals to slowly adjust from their dark conditions.

3. Acclimatise them! Next you need to acclimatise the new coral to your water parameters. This can be done in a number of ways, but I find drip acclimation to be best practice. Empty your new arrivals into a suitable large clean container along with their transport water and then use an airline siphon to drip your tank water into the container with either a tap or a knot at the end to control the rate at which it is dripping. I find a couple of drips per second to be sufficient. Do this for around 30 to 45 minutes. Any longer and you risk letting the temperature drop too much.

4. Dip your coral! Now that your corals are acclimatised to your tank, I recommend that you dip them prior to adding them to your system unless you have your own quarantine tank. I take great care to avoid any pests in my systems, but I advise you to dip coral from any vendor including myself as it is just good practice. Always follow manufacturer's instructions for coral dips. 

5. Place in your tank! Now the coral can be placed in the tank. Low down to start with in an area of low flow to allow time to acclimatise to your lights and flow, which will be different from the conditions in which it was grown. Over the course of a couple of weeks the coral can then be moved to a more suitable position in the tank according to that particular species’ preferred conditions.